Your Privacy Matters at 67bd9 — Our Data Policy Explained

1. Information We Collect

67bd9 collects personal information from you in a number of ways during your relationship with the platform. The categories of personal data we collect, and the specific data points within each category, are described in detail below. We collect only the information that is genuinely necessary to operate the platform, process your transactions, verify your identity, and meet our legal obligations.

1.1 Registration and Account Data

When you create a 67bd9 Account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, residential address, and a password of your choosing. This core set of registration data is required to open and maintain your Account and cannot be withheld without preventing Account creation.

Additional identity verification data — including copies of your Bangladesh National ID (NID) card, passport, or other government-issued identity documents — may be collected as part of our Know Your Customer (KYC) process when you reach withdrawal thresholds or when our compliance team identifies a verification requirement. Proof of address documentation such as utility bills or mobile banking statements (bKash, Nagad, or Rocket statements are accepted) may also be requested at this stage.

1.2 Transaction and Financial Data

Every deposit, withdrawal, bet, and gaming transaction conducted on the 67bd9 platform generates a transaction record. We retain details of each transaction including the amount in Bangladesh Taka (৳ / BDT), the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, or card), the date and time of the transaction, and the transaction reference number assigned by your payment provider. We do not store full card numbers or mobile banking PINs — payment instrument data is handled by our secure payment processing partners and is not retained on 67bd9 servers beyond what is strictly required for transaction reconciliation.

1.3 Usage and Behavioural Data

When you use the 67bd9 platform, we automatically collect technical and behavioural data about your session. This includes your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited within the platform, game sessions (titles played, duration, stakes, outcomes), bet history, session start and end times, and clickstream data tracking how you navigate the site. This data is used to improve platform performance, personalise your experience, detect suspicious activity, and meet our responsible gaming obligations.

1.4 Communications Data

If you contact 67bd9's support team via live chat, email, or any other communication channel, we retain records of those communications including the content of the message, the date and time, and any attachments or screenshots provided. This data is used to resolve your enquiry, train our support staff, and maintain an audit trail of customer interactions for quality assurance purposes.

1.5 Promotional and Marketing Data

If you opt in to receive promotional communications from 67bd9, we collect data about your marketing preferences, including which offer categories interest you and how you respond to communications we send. This allows us to tailor the promotions we show you to your stated interests. You may withdraw your marketing consent at any time by updating your Account preferences or contacting our support team.

2. How We Use Your Information

67bd9 processes your personal data only where we have a legitimate legal basis for doing so. The legal bases we rely on include: performance of a contract (where processing is necessary to operate your Account and deliver the services you have requested), compliance with a legal obligation (where processing is required by applicable law), your explicit consent (where you have opted in to a specific use such as marketing), and legitimate interests (where we have a genuine operational need that does not override your privacy rights).

2.1 Account Operations and Service Delivery

The primary use of your personal data is to operate your 67bd9 Account, process deposits and withdrawals, record and settle bets and gaming sessions, and deliver the platform features you access. Without this processing, we cannot provide you with the 67bd9 service. The legal basis for this processing is performance of the contract between you and 67bd9.

2.2 Identity Verification and Fraud Prevention

We use your identity data, financial data, and technical data to verify that you are who you claim to be, to confirm that you meet the 18+ age requirement, to detect and prevent fraud, money laundering, and other forms of financial crime, and to investigate any suspicious Account activity. This processing is required both by our contractual obligations to you and by applicable legal and regulatory requirements.

2.3 Responsible Gaming Obligations

67bd9 takes its responsible gaming obligations seriously. We use your gaming behaviour data — including session duration, bet frequency, deposit patterns, and wagering history — to identify signs of potentially problematic gambling behaviour. Where our monitoring systems or support team identify a concern, we may contact you proactively, apply responsible gaming interventions, or escalate the matter to our dedicated responsible gaming team. This processing is carried out in your vital interests as well as our legitimate interests as a responsible operator.

2.4 Customer Support

When you contact 67bd9 support, we use your Account data and the details of your enquiry to respond to and resolve your issue efficiently. Support communication records are retained for quality assurance, staff training, and dispute resolution purposes. The legal basis for this processing is performance of contract and legitimate interests.

2.5 Platform Improvement and Analytics

Aggregated and anonymised usage data is used by 67bd9 to analyse how the platform is being used, identify areas for improvement, test new features, and optimise the user experience. Where analytics involve any personal data, it is processed under our legitimate interests basis, with appropriate safeguards to ensure that individual privacy is not compromised by the analytical process.

2.6 Marketing Communications

Where you have given your explicit consent, 67bd9 may contact you with promotional offers, bonus announcements, tournament invitations, and seasonal promotions relevant to the Bangladesh market — including offers linked to BPL cricket, IPL, T20 World Cup events, Eid, and Pohela Boishakh celebrations. You may withdraw your marketing consent at any time, and such withdrawal will not affect the continued operation of your Account or access to the platform. Marketing communications are sent only via channels you have opted into and never via third-party advertising networks that share your data with external parties.

3. Data Sharing and Disclosure

67bd9 does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or any external party for their own independent commercial purposes. However, we do share personal data with a limited set of trusted partners and service providers where necessary to operate the platform and meet our legal obligations.

3.1 Service Providers and Technology Partners

We engage a carefully selected group of third-party service providers to deliver specific platform functions. These include payment processing partners (such as mobile financial service integrators for bKash, Nagad, and Rocket transactions), identity verification and KYC technology providers, cloud infrastructure and hosting providers, game content studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), and cybersecurity and fraud detection providers. Each service provider receives only the minimum data necessary for their specific function and is contractually bound to process that data only on 67bd9's instructions, in accordance with our data protection standards.

3.2 Legal and Regulatory Disclosure

67bd9 may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or other public authorities where we are required to do so by applicable law, court order, or lawful government request. We may also disclose data where we have a good-faith belief that disclosure is necessary to prevent imminent harm, investigate fraud, or protect the rights and safety of 67bd9, its players, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of some or all of 67bd9's assets, your personal data may be transferred to the relevant successor entity as part of that transaction. In such circumstances, 67bd9 will take reasonable steps to ensure that the acquiring entity honours the commitments made in this Privacy Policy with respect to the handling of your personal data. You will be notified of any such transfer through your registered email address in advance where practicable.

3.4 No Cross-Border Transfers Without Safeguards

Where any service provider or technology partner operates infrastructure outside Bangladesh, 67bd9 ensures that appropriate contractual safeguards are in place before any transfer of personal data to those locations. We do not transfer your personal data internationally without first confirming that adequate protections exist for that data in the destination jurisdiction.

4. Cookies and Tracking Technologies

The 67bd9 website uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. This section explains what cookies we use, what purpose each type serves, and how you can manage your cookie preferences.

4.1 What Are Cookies?

A cookie is a small text file placed on your device by a website when you visit it. Cookies enable the website to remember information about your visit — such as your login session, language preferences, and regional settings — so that you do not need to re-enter this information on each visit. Cookies cannot execute code or carry viruses; they are simply data identifiers that help the website function correctly and efficiently.

4.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the 67bd9 platform to function. They maintain your login session, protect against cross-site request forgery (CSRF) attacks, and ensure that your Account remains secure during your visit. These cookies cannot be disabled without preventing the platform from functioning correctly.
• Performance and Analytics Cookies: These cookies collect anonymised data about how visitors use the 67bd9 platform — including which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used solely to improve platform performance and user experience. No personally identifiable information is included in performance cookie data.
• Functional Cookies: These cookies remember your preferences and personalisation settings — such as your preferred language, display settings, and regional defaults — to provide a more tailored experience on return visits to the platform.
• Targeting and Marketing Cookies: With your consent, 67bd9 may use cookies to track your engagement with promotional content on the platform and to deliver relevant offers based on your activity history. These cookies are activated only where you have opted into promotional communications. They do not share your data with external advertising networks.

4.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your 67bd9 Account and using the platform's core features. Instructions for managing cookies in commonly used browsers are available in each browser's help documentation. Clearing cookies will log you out of your current session and may reset some of your personalisation preferences.

5. Data Retention and Storage

67bd9 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations that require longer retention periods. The specific retention periods applicable to the main categories of your personal data are set out below.

5.1 Active Account Data

While your 67bd9 Account remains active and you continue to use the platform, we retain all Account data, transaction records, gaming history, and communications data associated with your Account. This data is held securely on our servers and is accessible to our authorised staff only on a need-to-know basis for the purposes described in this policy.

5.2 Post-Closure Retention

Following the closure of your 67bd9 Account — whether at your request or initiated by 67bd9 — we retain your personal data for a minimum period of five (5) years from the date of closure. This retention period is maintained to comply with our anti-money laundering obligations, to resolve any disputes that may arise after closure, and to respond to legal requests or regulatory enquiries relating to activity conducted during the Account's lifetime. After the five-year retention period has elapsed, your data is securely deleted or irreversibly anonymised.

5.3 Marketing Data

If you withdraw your consent to receive marketing communications, your marketing preferences data will be updated immediately and no further promotional messages will be sent. However, a record of your consent withdrawal is itself retained for a period of three (3) years to demonstrate compliance with consent management obligations, should that record ever be required for audit or regulatory purposes.

5.4 Data Storage Security

All personal data collected and retained by 67bd9 is stored on secured servers protected by industry-standard access controls, encryption at rest, and regular security auditing. Access to personal data is restricted to 67bd9 personnel who have a legitimate operational need to access it, and all such access is logged and subject to internal review processes.

6. Your Privacy Rights

As a player on the 67bd9 platform, you have a number of rights with respect to the personal data we hold about you. We are committed to honouring these rights promptly and in full. To exercise any of the rights described below, please contact our support team via live chat inside the platform or by email at [email protected]. We will respond to all rights requests within a reasonable timeframe and in any event within thirty (30) calendar days of receipt.

7. Data Security Measures

67bd9 has implemented a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Security is not a single feature but a layered programme that spans every element of the platform from network infrastructure to staff training.

7.1 Encryption

All data transmitted between your device and the 67bd9 platform is encrypted using Transport Layer Security (TLS 1.2 / 1.3), commonly referred to as 256-bit SSL encryption. This ensures that your login credentials, financial transactions, and personal information cannot be intercepted or read by unauthorised parties during transit. Data stored on 67bd9 servers is also encrypted at rest using industry-standard encryption protocols.

7.2 Access Controls

Access to personal data within 67bd9's internal systems is strictly controlled on a role-based access basis. Only personnel who have a specific, documented operational need to access particular categories of personal data are authorised to do so. All internal access to sensitive data is logged, monitored, and subject to regular review by our security team. Employee accounts with access to personal data are protected by multi-factor authentication requirements.

7.3 Fraud Detection and Monitoring

67bd9 operates automated real-time monitoring systems that analyse transaction patterns, login behaviour, and Account activity for signs of fraudulent access or unusual activity. Where a security anomaly is detected — such as a login from an unrecognised device or IP address, or an unusual withdrawal pattern — our security systems may trigger automatic protective actions including session invalidation and temporary Account suspension pending verification. Players are encouraged to enable Two-Factor Authentication (2FA) on their Account as an additional layer of protection.

7.4 Incident Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 67bd9 has an incident response procedure in place to assess, contain, and remediate the breach as rapidly as possible. Affected players will be notified without undue delay where a breach is likely to result in a high risk to their personal data. 67bd9 maintains full documentation of all security incidents and remediation actions taken.

8. Changes to This Policy

67bd9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, updates to applicable law, or improvements to our platform and services. When we make material changes to this policy, we will notify registered players by email to their registered address and by displaying a prominent notice on the 67bd9 platform for a period of at least 14 days prior to the changes taking effect.

The date of the most recent revision is always displayed at the top of this Privacy Policy page. We encourage you to review this policy periodically to remain informed about how 67bd9 handles your personal data. Your continued use of the 67bd9 platform after the effective date of any revised policy constitutes your acceptance of the changes, provided that we have given you adequate prior notice of material changes as described above.

If you have any questions about the current version of this Privacy Policy, or about any aspect of 67bd9's data practices, please contact our support team via live chat inside the platform or by emailing [email protected]. Our support team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6), and your privacy enquiry will be directed to the appropriate team member for response.